|
 |
 Practice Advance Help |
|
|
|
If you have placed an order for a staff directory and would like to begin to access the Web version, you need to complete a registration process first to create your own, unique user name and password. Once that registration process is complete, you can log on to the site with that unique user name and password in the section titled "Subscriber Area" on the homepage of the directory site. You need to have placed an order first, because you need a valid invoice number in order to register. This invoice number will be provided on the invoice/receipt you receive after placing the order, or by calling Customer Service at 1-866-427-7737. The registration process is as follows: Instructions to Register for the following products ONLY:
NOTE: Registration for any products other than those listed is a different process. If you are looking for a product that is not listed here, email directorysales@cqpress.com. Step One To register for any online access, you need your invoice numbers. That means that your order must be entered into our system and an invoice number has generated for that order. If you have your invoice or receipt in front of you, use that invoice number to register. If you have a renewal, renewal invoice, or packing slip, that number will not let you register. If you don’t know what your invoice numbers are you may:
As you know, access to the staff directories online comes free with your active/paid subscription to the print editions. Download access is an additional subscription fee for all except Media Contact Directory and a subscription to the print editions is required. When you register for the Download access you agree to the following terms: The Download access is non-refundable after the first download is completed; Downloaded information can not be sold, given or transferred to any one other than the registered subscriber Step Two Go to the following web address http://register.cqpress.com. From here you will see the following options:
For any of the options above, you must first enter your e-mail address. Please note that CQPress only utilizes our subscribers’ e-mail address for registration, renewal, and important product announcements. We do not sell e-mail addresses for advertising purposes. Once your email address is entered, click on Next Step. From here follow the steps for the option you are using. 1. I need to register for the first time Complete the information required at the top of the Registration Form including your name, company name and phone number. Create a User Name and Password that only you will use and is easy for you to remember (there are character restrictions listed). Then click on the small box to the left of the product or products you are registering for and enter the invoice number in the larger box to the right of that product. Then click on Complete Registration. You will see a screen that tells you that you have successfully registered. You will also receive a confirmation email. Once that is complete, you can go the product website and login in the upper left corner where it says Subscriber Log In. 2. I need to register a new product under an existing username and password For this option you must enter the same email address you previously registered under. If you don’t remember that email address, contact customer service or webhelp@cqpress.com and ask for that information. Once you have entered the email address, you will see a second registration page that shows you the products you currently have registered and asks for your password. If you don’t remember your password, ask customer service or webhelp. Once you enter the password, click on Next Step. You will see a completed registration form and the products you are registered for will show invoice numbers next to them. Click on the products you wish to add to this registration, enter the invoice numbers in the boxes to the right, and then click on Complete Registration. You will see a screen that tells you that you have successfully registered. You will also receive a confirmation email. Once that is complete, you can go the product website and login in the upper left corner where it says Subscriber Log In. 3. I need to register for the Download Add-On. (not applicable for Media Contact Directory) The Download Access is a separate product for all publications except the Media Contact Directory, but you must use the same email, user name and password for the Downloads as you do for the products you are downloading. So for this option you must enter the same email address in the space provided. If you don’t remember that email address, contact customer service or webhelp@cqpress.com and ask for that information. Once you have entered the email address, you will see a second registration page that shows you the products you currently have registered and asks for your password. If you don’t remember your password, ask customer service or webhelp. Once you enter the password, click on Next Step. You will see a completed registration form and the products you are registered for will show invoice numbers next to them. Click on the download products you wish to add to this registration, enter the invoice numbers in the boxes to the right, and then click on Complete Registration. You will see a screen that tells you you have successfully registered. You will also receive a confirmation email. Once that is complete, you can go the product website and login in the upper left corner where it says Subscriber Log In. Once you have logged into the site, you will see Download as the final option in the Subscriber Area in the upper left corner. Click on that option and you will see the Download Menu. Click on the icon for the product you logged in for and begin your search. For immediate access, click on one of the web sites below and log in using your personal username and password. There is a Help button at the top right of every screen that you can access at any time you need additional assistance.
For information on adding products to your subscription, web only, or multi-user options, please contact directorysales@cqpress.com. Practice Advance is a suite of products designed to assist the law professional with marketing and client promotion activities. The suite of products includes Marketing Monitor, Government Relations Monitor and the International Trade Monitor.
Navigation buttons across the top
Use version 5.5 or higher of Microsoft® Internet Explorer or 7.0 or higher of Netscape® Navigator as your Web browser. Note: Netscape 4.7x users may experience difficulty viewing and printing some pages. We recommend upgrading your Netscape browser or using Internet Explorer while visiting CQ Press sites. Please visit Microsoft or Netscape to upgrade your browser, if necessary. Please submit all help inquiries through our online form at http://www.cqpress.com/webhelp. If you have questions about your account status, or wish to place a new order, please contact our customer service department by one of the methods shown below. CQ Press Customer Service
|
